Cogxim uses what it sells and therefore supports what it uses. Offshor support and onsite support are both standard. Offshore working and mobile workforces are a speciality. The engineer who assists you will have similar equipment, software and needs as you so they will be able to facilitate the issue in the fastest possible time. We utilise tracking devices and software on all of our vehicles so we know where the closest engineer is and can dispatch them without delay.
24/7 Offshore Support is used in conjunction with Cogxim standard Offshore Support Service and provides support 24 hours a day, seven days a week, 365 days a year. It provides complete peace of mind that your network is supported out of hours from 5pm to 9am, weekends and bank holidays.