Search Engine Marketing (SEM) - Search Engine Optimization Tips - Best SEO strategies,search engine marketing techniques search engine marketing examples search engine marketing strategies search engine marketing definition search engine marketing definitions types of search engine marketing how to do search engine marketing search engine marketing pdf

Two Tips for successful search engine marketing!

Google being the largest and most widely used search engine, roll-out a new algorithm every year to ensure quality results are being produced for search queries. Apart from a major yearly update, there are various small updated being roll-out time to time by the search engine giant.

Now, it is imperative for any e-commerce company to stay updated as per the changes and guidelines from the Google, to ensure higher ranking and enhanced visibility.


Search Engine Marketing (SEM) - Search Engine Optimization Tips - Best SEO strategies,search engine marketing techniques search engine marketing examples search engine marketing strategies search engine marketing definition search engine marketing definitions types of search engine marketing how to do search engine marketing search engine marketing pdf

Below we will be looking at some crucial tips that can help ecommerce businesses to rank higher in Google search engine.


–       Mobile First Indexing


Sometime last year I happen to meet my long-time friend who happened to work at a highly reputable search engine marketing agency in Las Vegas. Now, while we were just discussing about the prospects and trajectory for digital marketing, he was very sure that sooner we will be seeing an important mobile-related update from Google. Well, this wasn’t totally shocking as anyone with slightest of interest in digital marketing was expecting such update eventually. However, no one was sure what’s going to be the magnitude and impact of the update.


Nonetheless, Google has rolled-out its long awaited mobile-first indexing updated back in March, and since then the focus of search engine marketing has been mostly directed towards this important aspect. Though, the initial updated doesn’t push businesses with unfriendly mobile-website to the extreme corner, however, it does provide a little glimpse of what we can expect in future.


Here are some tips to follow the suite for Google’s mobile-first indexing:


–       Keep your mobile site up to date with a user friendly UI/UX and an interactive content display. Remember, the most important aspect will be the clear and complete display of your web content. Often time businesses don’t really bother to display complete web content on mobile-version. However, now any content that’s doesn’t display on mobile-websites will not be ranked by Google.


–       The era of “M-dot” mobile websites are over. You need to make transit to proper mobile friendly version now.


–       Keep the mobile version of your website highly navigable. Make sure users are able to browse through all the pages and content easily.



–           Custom Quality Content


Content over the years has remained one of the crucial most aspect for search engine marketing. Today, it still holds the importance as one of the most critical and important aspect of ecommerce business marketing. Google in an effort to present users with the most relevant search results highly value custom quality content, where the stress isn’t over the keyword stuffing or purely marketing; rather on delivering better value and information to the users.

For instance, for search engine marketing Las Vegas, the content shouldn’t be stuffed with your keywords “SEO”, “Las Vegas” or “Search engine marketing”, rather the content should carry a purpose and value to the users. Ideally, it should inform users about the importance, benefits and limitation of the service, as well as how you can help them with your services.


Packaging Design Outsourcing

What You Need to Quickly and Easily Outsource Packaging Design

If the motto is to impress the buyers as well as influence the buyers decision the Packaging design plays a very important role. To make your products stand out from the rest in the market, Unique package designs are essential.

Two common types of various packaging designs available:

  • Professional product packaging design – To witness a significant increase in product and sales turnover, professional product packaging design is necessary.
  • Custom packaging designs- These type of packaging designs symbolize that the company’s brand objectives is to get people talking, which in turn translate into improved and increased sales.

Outsource Packaging Design

This kind of Packaging Design – By avoiding the hassles of design intricacies Outsource Packaging Design, frees the businesses

Following are some of the ways that you need to quickly and easily outsource packaging design :


Industrial Packaging Designs

large manufacturing companies Often consider packaging design as unnecessary and pointless, as the industrial products are bought in chunks based on cost, quality and customer service. The truth however, is that, in industrial products, packaging design is always momentous. The right designing for your packages gives you an edge over the competitors. So it is important in facilitating easy outsourcing as well.

Retail Package Designs

Packaging plays a very important role in attracting customers by creating a perception of value. in the retail industry, products compete with each other specially the similar ones on the retail shelves. Even if one product is superior, it might get outshined by another product which may have a better packaging. Effective retail packaging design services helps one to make their products stand out from the common crowd.

Product-specific Designs for Packaging

In case of customized product packaging, one can take the inputs in writing from the customer and then create product-specific designs that precisely cater to their needs. This will easily outsource packaging design.

For Exotic Products Creativity in Packaging should be incorporated

Exotic products often need packaging that is appealing and distinct. Enticing packages will help in promoting such products better. Be it an exotic fruit that is rare to find, or a special perfume or any stunning packaging design that increases the interest of consumers in your product.

Commercial Package Designs should be done

Commercial products need designs that are absolutely A grade to make it stand out among several products that are similar. Any outsource packaging agency, will offer stunning product packaging design, which will make the commercial products of the business cut through the tough competition and reach their respective customers.

Using of Simple Designs for Branding is required

Complexity in design does not mean superior branding. Therefore, one should stress on simplicity while designing packages to make sure that the target customers of the business can identify and relate to the brand in an easy and better way. What matters is the minimalist designs that come with less clutter and highlight the brand so that people can relate to it. does these quick easy solves are implemented by packaging design jaipur.



better body language tips

How Better Body Language Can Help You in Business

Whether it is a shrug from Hillary Clinton or a scowl from Donald Trump, American voters have had a crash course on the importance of body language in communication this election year.

With the televised debates behind us and the voting process underway, it is a good time to look at how nonverbal communication conveys just as much – or even more – about us as our words.

Two often quoted research studies by Albert Mehrabian suggest that 55 percent of our communication is through body language (facial expressions, posture and gestures), 38 percent is through vocal elements (pitch, tone and volume) and only 7 percent is the actual words we speak.

The scary part of other research on non-verbal cues is that people make judgments based on within minutes of meeting us.

For example, a Princeton University study by Alexander Todorov and Janine Willis found that it took as little as one-tenth of a second for study participants to form a first impression of someone they met.

Follow-up studies revealed that those first impressions did not change after spending more time with that person.  In fact, the majority of the 245 undergraduate study participants reported that their initial impressions only strengthened with more time.

No matter what your profession, your body language is a powerful part of the message you convey to others. Do you know what non-verbal messages you are sending to clients and colleagues?

The three main areas to keep in mind to convey confidence and approachability are movement, gestures and eye contact.

  1. Movement.  After the third presidential debate, political observers commented on how Trump stood behind Clinton several times while she talked. In an interview with The New York TimesRuth Sherman, a public speaking expert, theorized that Trump was trying to exert dominance over Clinton by standing close to her.


“This was a conscious assertion of power,” Sherman said. “He was very distracting while she was speaking — walking around, fidgeting, swaying, leaning on his chair.”

On the other hand, after Trump brought up Clinton’s missing emails, the secretary of state broke into a smile, then shook her head and lowered her gaze.

Looking down can give a message of a lack of confidence, according to Sherman.

“It’s something people do when they’re thinking, but I think it conveyed a bit of defensiveness,” she explained.

The way you stand and the way you move reveals a lot about you. You can convey confidence – even when you don’t feel confident — with good posture and relaxed, steady movements.

When you hold your head high, you show an attitude of authority. Conversely, poor posture can demonstrate low energy or even low self-esteem.

Social psychologist Amy Cuddy believes that “power posing” can have an impact on how we see ourselves and how others perceive us. It also can improve our chances for success.

In a one-on-one conversation, try tilting in slightly toward your listener. A small “lean-in” offers that you are open and interested in what he or she has to say.

Don’t move just for the sake of moving, however. Repetitive movements such as shifting your weight from one foot to the other or tapping a pencil can take the focus off what you are saying.

  1. Gestures. What do your hands do while you are speaking?  Do you clench them together or do you let them move naturally?

In her analysis of the last presidential debate, Sherman commented that Clinton clenched her thumb against her forefinger, which may have been a sign of stress. She noted that at one point, Trump “paced around the stage, clenching his microphone, before finally returning to stand behind his chair.”

Gestures are part of the message you give others. Aim to let your hands move naturally as you talk. Use your hands to emphasize your points, but avoid pointing or using a chopping motion. They can give a negative message.

Instead, try gesturing with an open hand with your palm up to show friendliness and approachability.

  1. Eye contact. Let’s face it — we all like to be looked at.  In business conversation, make a point of looking at the speaker.

If you are speaking in front of an audience, aim to engage the entire group with your eye contact. Look at specific individuals, holding their attention briefly before moving on to others in different part of the room. In a large setting, strive to address people sitting in each area of the space.

How do you know how much eye contact is enough and how much is too much? In her book What Your Body Says (And How to Master the Message), Sharon Sayler writes that eye contact should be “a series of long glances instead of intense stares.”

She suggests that in a business situation, it can be helpful to imagine a triangle made up of an imaginary line just below your associate’s eyes with the peak at the mid-forehead. Now aim to keep your gaze in the middle of that triangle when speaking to that individual.

We tend to blink more when we are under stress, Sayler says. However, she says we can learn to control our blink rate to add to our credibility.

It may sound trite, but one of the most important aspects of body language is the smile. A study from Penn State University found that people who smile are generally perceived as more likeable and even more competent than people who don’t smile.

Smiling can stimulate your own sense of wellbeing, and what’s more is that smiling is contagious. Researchers at Sweden’s Uppsala University found that frowning while looking at someone who is smiling is possible, but it is difficult.

I don’t know about the 55-38-7 rule of nonverbal communication. As someone who cares about words, I have difficulty swallowing the idea that what we actually say is worth only 7 percent. However, the point that we speak volumes with our body language is a valuable one. Read our 31 Business thank you card message which help you to enhance professionalism in business.

What language are you speaking? Make sure it is the right one

What is SEO : A Step-by-Step Guide | How it works

What is SEO | A Step-by-Step Guide | How it works

A business has to overcome several obstacles in its way to establish its relevance in the competitive industry. With the internet revolution, every business has to update itself with the latest technology and concepts that will help its survival in the cyberspace. One of the most relevant techniques is the Search Engine Optimization. The search engine optimization techniques tutorial will help every webmaster understand the meaning and relevance of SEO for the business.

What is Search engine optimization (SEO)

Every business needs to know what SEO is and how it works to improve the website’s prominence. Search engine optimization or SEO is the set of rules that every website or blog needs to follow to optimize the search engine rankings that will improve its visibility. It is the right way to enhance the quality of the website by making it interactive, user-friendly, and faster.

 Know About SEO Google

Google is the prominent search engine that opted for searching answers for the queries. So, business people must know how to optimize your website for search engines.  It will assist in enhancing visibility using keyword research, Link building, content promotion, etc.

What are SEO marketing services?

The SEO marketing services encompass the on-site and off-site strategies along with the social engagement to improve the traffic of the websites. It is an ever-evolving process that follows the best practices to get results for the business owners. What is the effective SEO techniques that will help in the better marketing of the website? The answer is, there are services that can enhance the visibility of the website like;

  • Local and Global SEO
  • Online Reputation Management
  • Content Marketing
  • On-site/Offsite SEO
  • Link Building
  • Mobile SEO

How it works   

SEO Company in India will improve the visibility of a business website in the digital space by changing its design, content, etc. to make it alluring to the audience. It is optimized for search engines like Yahoo, Bing, or Google that will rank the pages high for the search engine results. It offers the following positive effects;

  • It improves the search engine rankings of the website.
  • It can improve the website’s traffic quality.
  • It can provide the business with measurable results.

Nine major Google algorithm updates for SEO

Business people may wonder how to optimize a website for google search, so it is important to note the Google algorithm updates that can have an effect on the SEO. Learn and be a certified SEO expert from the best seo course in Jaipur.

  • Google Panda
  • It is the ranking algorithm released on 24th Feb 2011 that lowers the rank of the low-quality site and increases the rankings of high-quality sites.
  • Google Penguin
  • The algorithm released on 24th April 2012 decrease the rankings of the sites that violate the webmaster guidelines of Google by implementing black hat SEO.


  • Pirate

The algorithm released on August 2012 targets the torrent and pirate sites by documenting the DMCA notices to help the user find the legitimate site.

  • Hummingbird

Hummingbird algorithm released on 22 August 2013 focuses on answering complex queries of the users.

  • Pigeon

Pigeon is the Google’s local search algorithm released on July 24, 2014, that provides useful, relevant, and precise search results.

  • Mobilegeddon& The Google Mobile-Friendly Update

On 21st April 2015, Google released a mobile-friendly algorithm that will boost the mobile-friendly pages in the Google mobile search results.

  • RankBrain

RankBrain released on 26th October 2016 sorts through the billions of page search to find the most relevant ones. It is a part of the Hummingbird algorithm that will interpret the searches of people to give them the precise results.

  • Possum

It is the Google’s local search algorithm update released on September 1st, 2016, that impacted the Google Map results and 3-pack. So, it focusses on organic results by diversifying it and prevents spam sites from ranking.

  • Fred

The Google update released on Mar 7th, 2017 targeted the low-value content of the website that focused only on revenue generation.

Types of SEO

What are SEO techniques that will work well for the business website? Before venturing into the answer, it is imperative to know the three different types of search engine optimization techniques;

  • White hat SEO: It utilizes ethical techniques and methods to improve the search engine ranking without any fouls. It implements high-quality content, better HTML optimization, good links, etc. to improve the outreach. Though the growth is gradual, the rankings are steady that lasts for a long time.
  • Black hat SEO: It is a technique that exploits the weakness of algorithms for improving the rankings. It is not in compliance with the Google guidelines, so the results are unpredictable. It includes hidden text, keyword stuffing, cloaking, etc. that offers prompt yet short growth.
  • Grey hat SEO: It is the SEO that lies in between the white and black SEO as it combines both the techniques to deliver better results. Companies prefer to use the Grey hat as it does not cross the line to unethical SEO.

Depending on the requirements of the company, the ideal SEO technique is adopted for better results.

How to do SEO

You may wonder how to do search engine optimization that will aid in higher ranking of your website by increasing its relevance. Every business website needs to understand that the process of optimization is ever-evolving that needs maintenance, tweaking, testing, and monitoring. So, here are the methods that explain how to do SEO for website step by step that will provide the best strategy for the SEO;

  • Target Business Analysis of Market
  • Analysis of Website: Analyse the keyword, visible text, code, determine the position of the page in the search engine results.
  • Competitive Analysis: Determine the effective strategy implemented by top pages to improve the rankings.
  • Priority Keyword: Developing the priority keyword that relates to the customer query that will land them on the website.
  • Keyword Research
  • Goal and Objectives: Identify the objectives of the business to measure the ROI after implementing the program.
  • Keyword Analysis: Identify the keywords or phrases that can help in enhancing the website visibility.
  • Content Optimization
  • Create pages: create pages with keyword-based titles, meta tags, etc. that can influence the rankings.
  • Placing search phrases: Integrating the keyword or relevant phrases in the web content that will help the search engine identify the pages quickly.
  • Develop sitemaps for search engines: Create XML and HTML pages that make it easier to index the website.
  • Continuous Testing
  • Testing and Measuring: Analyze the web traffic and rankings of the website to determine the effectiveness of the programs implemented.
  • Maintenance: Perform continuous modifications and addition to the website that will maintain the positive results and enhance the growth.
  • Off Page SEO:

This process is associated with the processes that are used to promote your website or business apart from your own site. This is not all about creating back links and pasting your site URL and anchor text at the trustworthy sources. This is associated with all the reputable and genuine processes to promote your site.

Some Off Page techniques include:


  • Bookmarking: Bookmark your blog post or webpage on high authority social networking sites to get high traffic to it.
  • Directory Submission: Place a link that sites like yellow pages, yelp and moz that point towards your website. This is the best way to build quality back links.
  • Classified Ads: Publish your website ad to some reputable classified ad sites like Sulekha, OLX and much more.
  • Content marketing: Publish articles on high authority article directories to get back links to your website.
  • Video Sharing: Video sharing on popular sites like YouTube, Dailymotion, Vimeo to make your video popular and get quality back links.
  • Image Sharing: Sharing popular images on high quality sites to get back links to your blog or website.

There are lot more ways to get quality back links include Web 2.0 ,Profile Sharing, Blog commenting, Blog Posting, PPT and PDF sharing and much more.

Using the latest SEO techniques 2018 will help your business compete with the peer competition in the market to establish itself and create a loyal customer base. Updating the techniques continuously will help in sustaining the growth of the business.


B2B Mobile E-commerce, Customer Experience Comes the First

B2B Mobile E-commerce, Customer Experience Comes the First

Mobile internet usage has emerged in these years, and people tend to use their phones or tablets more frequently than desktops and laptops. Mobile commerce is a natural extension of the mobile internet usage trend. Related articles had pointed out that “84% of millennials feel that using a mobile device to conduct business is vital and mobile device will be a trend in 2018”.


Similar to that of B2C, the primary purpose of B2B e-commerce suppliers is serving the customers, bring exclusive customer experience. Let’s see some tips to optimize your mobile e-commerce business.


  • Make sure the Website or APP is friendly with various devices

Before launching your websites on mobile devices, it is suggested to design different visual scripts that are applicable on different devices. Sometimes, content of visual script for PC could not be displayed completely within one page on mobile devices.


  • Concise navigation

Information shows on the screen on mobile devices is limited. Therefore, the content should be as simple as possible. Too many navigation buttons will make customers confused. It will be smart to design a short menu, make search button outstanding and set up a button which is easy to return to the homepage. You need to clearly know which functions are used frequently by customers.


  • Increase loading speed

Loading speed is an important factor that influences the customer experience. You could increase the loading speed by uploading an image below 50kb and files below 25kb. Then it will not take much time for the customers to consistently viewing your webpages. What’s more, you can also choose the continuous scrolling strategy so that customers do not need to wait for the pages’ loading.


  • Simplify the transaction process

B2B transactions are more complex than that of B2C. However, in order to adjust to the mobile e-commerce transactions, some of the process could be simplified. For instance, process for ordering could be simpler. Make sure transaction details are confirmed by both parties, then follow a few steps to place the order.


And you can use the electronic contract and seal to save time. Suppliers and buyers could upload the contract on ecommerce platform and create their unique electronic seal which could be used to sign the contract after confirming the items.


  • Learn from B2C

Despite B2C mobile e-commerce developed earlier than B2B, they share common secrets. The live chat entrance will help the customers to communicate with you efficiently.  Another advice is to add function of ‘posting buying requests’. Buyers could tell you what they need on the mobile devices by this mean and may also increase successful deals.


It’s time for the B2B suppliers to build their own app or choose a proper e-commerce platform to sell products. Some of the platforms have already launch APPs with some basic functions. Like JumoreGlobal, a B2B ecommerce platform has just started to apply its APP. Now customers could register on their mobile devices with a few steps. So just keep pace with the mobile e-commerce trend, then you may succeed in business.



SEO for Local Businesses: A Roadmap to Sustainable Growth and ROI

How local businesses can implement SEO

Are you a local business entering the world of search engines and search engine rankings? This can be a daunting task if you are unfamiliar with how to best optimise your website for websites such as Google.

If you want increased brand awareness and more conversions coming to your business, then SEO marketing is not something that you can let fall to the wayside.

Here with the help of SEO company in Jaipur, we are taking you through some of the SEO basics that you can implement in your website, if you want to carry out more advanced SEO techniques you might want to get in touch with Aaron and his team in Oxford direct.

Research Keywords

As you will probably already know, when you are searching for a product or service online, you will normally find that the search engine finishes off your question for you.

For this reason, it is important that you know exactly the phrasing that potential customers for your business are using as you can then place these keywords within your website for the search engine to pick up on the next time someone search for this.

Of course, there will be some that are obvious and should definitely be placed throughout your website, however, you can use another tool such as Google Keyword Search to find what exactly people are looking for in your area, see how competitive these terms are and how often people are searching for them.

Once this list has been created, you can then place them in the content naturally throughout the site. However, it is also equally as important not to overuse keywords as search engines will see this as being spam. We would recommend going for a keyword density of around 2%.

Great Content

Following on from the last point about keywords, it is also important that your copy is great and easy to read. Keywords should not be overused, and Google will read your text just as a human would. This means it is extremely important that your website copy is well-written and readable.

A common mistake here is to overuse keywords in your copy thinking that this will let Google know exactly what your website offers, however, this makes it appears your website copy is poorly written and search engines will reflect this when ranking your website as they will think this contributes to a bad user experience.

Therefore, it is also important to seek the help of professionals as they will know how to improve your website ranking with good copy and not hurt it. Before publishing any new pages, make sure that you have proof read it to ensure search engines have no reason to place you further down their rankings.

Add Title Tags

The title tag is the link that you can click on in your web browser tab and each individual page should be unique as they all carry a lot of weight. They will also need to contain the relevant keywords to that page and there should eb a consistent format across the website. Separate keywords from your brand name using a hyphen or vertical bar and ensure that the copy does not exceed 55 characters as it will become too long to display.

Add Heading Tags

Heading tags are extremely important and they range from H1 to H6. Search engines place the most importance on H1 headings and this should be your page headline. Make sure you don’t use this heading tag more than once on a page as search engines will see this as a penalty. However, the other title tags from H2 to H6 can be used multiple times, for example, in any subheadings. Search engine ranking like heading tags and rank them highly as they increase the user experience by breaking up text o your page.

URL Structure

Another way to highlight your keywords to a search engine is through your URL. Keywords should be included after the domain name or after the ‘/’. When doing this, you should use hyphens to separate the words and use all lowercase letters.


As search engines cannot see images, they need to use the coding on the image to understand what it is showing. Ensure there is a brief explanation of the image in the alt tag text, the image title should be a caption of the image and ensure that the image is saved as something descriptive and not just ‘image5432.’

Add Meta Descriptions

On search engines, you will see two lines of text under websites and this is known as the meta description. When you don’t provide this information, random text from your website will appear instead and this probably won’t make any sense to the user. While they won’t help increase your search engine rankings, they will encourage potential customers to visit your website.

Digital Marketing Strategy

10 Essential Tips for a Successful Digital Marketing Strategy for Your Business

In today’s marketing world, it is of vital importance that one should take a look at the new tools, features and technologies for the proper evaluation of a Successful Digital Marketing Strategy for Your Business.

Digital Marketing StrategyHere are 10 Essential Tips for a Successful Digital Marketing Strategy for Your Business

1.Get your content strongly strategized

An SEO-oriented content plan focused on quality over quantity and In-depth content will help your potential customers with their buying decisions

2.Create Topic Clusters and Content Pillars

Another major shift in Google’s search algorithm centers around the idea of grouping search topics together to help better account for the searcher’s intent.

3. Set a Website Plan which initiates growth

Several companies are now moving to a design methodology which is primarily growth-driven. Identify one area of your website that could use refresh, or reorganization and an update.

4. Stimulate Facebook Marketing

Facebook’s new advertising workflow allows you to direct paid traffic to a lead collection form without ever leaving the platform. This strategy indeed helps in generating user engagement. One can work with a digital marketing company in delhi as it is the hub of social users.

5. Investigate Chatbots and live chat session

This is more useful when there is a large following on Facebook or a lot of your customers are active Facebook users.

6. Expand the budget for video marketing

Like a window videos give an insight into the company culture and help develop trust with customers. No other media on your website can narrate the story of your business other than Videos

7. Influence Data-Driven Marketing

Marketers have more access to data that affects the bottom line than ever before With tools like HubSpot, Google Analaytics, Moz, Magento, SERPs, Databox, HootSuite, social analytics and more. Analytics allows marketers to make informed decisions, perform A/B testing, and have distinct data that displays which efforts are creating majority traffic, and which efforts are creating maximum number of customers.

8. A narrative approach- This tip renders amazing results

Humans love emotion, connection, and stories. Hence, to establish a deeper connection utilising the approach of a narrative form or a story telling manner is effective. The key concept here is to tell your brand’s unique story. With the availability of abundant information to today’s consumer, it is of an elemental importance to communicate Digital storytelling which helps take your product from a service or physical thing to something that can change their lives, solve their problems, or make them happy.

9..Drill down to a micro-targeting level

Social media advertising platforms now let you Get Specific with Micro-Targeting which allows one to get the maximum out of every single click that you pay for. Over a variety of social media channels one can include Diversified ad tests as well.

10.Initiate personalised websites

In today’s marketing world, Understanding the individual personas that visit your website is important.

There are many digital marketing company in Jaipur that initiates all these strategies and can render positive results.


About The Author:-

Akash Chauhan is Senior SEO, Digital Marketing and Branding Veteran Expert of Digiwebart, Ecommerce Web Development Company offering affordable and result-oriented web designing course in jaipur. Take your business to the next level by using our strategies. Our product bouquet includes SEO, PPC, web design, mobile apps and much more.

call center software

5 important features to consider before choosing a call center software.

A call center software generally means that a software which is used to manage call centers. There are different types of call center software are there. We usually consider four primary call center software.

·        On-premise call center software

·        Hosted call center software

·        Cloud-based call center software

·        Browser-based call center software

Today cloud has changed the way of thinking in the contact center industry. Cloud call center software has emerged as a game changer for small businesses as well as the established traditional call centers. But there are many things an entrepreneur needs to know before entering into the contact center business. The most important thing is to survive in this competitive era which is not an easy task. One may choose call center software according to his call center’s requirement but there are some features which should be there in a call center software. Here are five important call center software features you must consider before choosing a call center software.


Automatic Call Distributor(ACD) is an important feature of a call center software which manages incoming calls and handles them. It handles the incoming calls based on the associated database of handling instructions. What it does for a start-up contact center is that it improves the sales support by validating callers which encourages small businesses to grow. ACD also helps to make outgoing calls, forwarding calls to the right party, allowing users to record messages, gather user data, balancing the use of phone lines and services. Hence this is an important feature to be considered while choosing a call center software.


Basically, call centers run two types of campaigns. One is inbound call campaign and the another is outbound call campaign. A predictive dialer feature is an outbound calling system which automatically dials from the given list of telephone numbers. This is important for outbound call centers as it is more effective than conventional Robo-dialers. The futuristic approach of this feature allows agents to screen for busy signals, no answers, and disconnected numbers. Predictive dialer helps call centers to dial multiple numbers at the same time. This increases the productivity of a contact center, so while choosing a call center software this feature must be considered.


Interactive voice response (IVR) is a technology that helps callers to get their solutions through the use of a voice command or DTMF tones. As it helps customers to know about products, services, and solutions, it can be considered as one of the most important features. It is used to handle a large volume of calls as well as for outbound call campaigns. In some cases, IVR systems perform more finely than predictive dialers. If you are looking for a call center software, you should consider this feature.


Skill-based routing is the enhanced form of Automatic Call Distributors(ACD). In skill-based routing, the calls from customers are skillfully routed to the most suitable agent which gives the callers right solutions. This is important in a contact center because it improves the client-agent relationship. While choosing a call center software it is important to look into this feature.


From the point of view of an agent, it is important to know which call should be given priority. The ‘Call Queues’ feature allows agents to route calls to the intelligent call queue. This feature is important in a contact center as it emphasizes the agents working there. There are many call centers which allow their agents to work remotely.  When a lot of calls come at the same time, this features simply let the call center executives stay relaxed by marking the unimportant calls.


Well, there are different types of strategies in contact center business. So we can’t really claim that this is the only way to consider while choosing a call center software. In most cases, these features are considered by call centers while choosing a call center support software, so it may be useful for you to boost your business.

Use Of Advertising SMS And Its Advantages

Powerful Benefits of Bulk SMS Advertisement You Must Know

SMS is the short form of short message service and SMS in bulk is now-a-days used to deliver alerts and notifications to clients to promote their company; these are fundamentally the advertising SMS. These are delivered via the organization to the clients bringing in for their organization by offering some unique type of offers. The marketing of the company is completed via delivering SMS. And, clients get these SMS, bring in to the latest offers and offer business to the dispatchers. Message advertising assists in advertising for company in a straight way so as to create more publicity and therefore it comes out in affluent business. Additionally, including the good status of the trade and therefore making more income in the organization. This is a kind of service that is simple to administer, the message sender has just have to choose sequence and integers of SMS are being delivered to a number of sequence, every number getting sole SMS, in order that no SMS is worn out. But, no problem, since of SMS service offering the secured SMS client has the facility to turn on DND service, in that condition no message for the ad of the artifact can be delivered to clients to market for the artifact. These solutions are present at the minimum rate much smaller than the solution present on the internet. The dispatcher may deliver the product marketing SMS in the specific rules of government.

SMS advertising service is being very easy and accessible, and is very simple to administer for whatsoever the ad is of. SMS can be delivered with unique GUI structural design yet, or image could be linked with the SMS, or possibly the easy SMS. Additionally to this, the ad may be delivered in the kind of voice SMS with some additional unique effects. The best method to deliver SMS in any type of forms that could be capable of representing the promoted product in the best way is delivered via the solution to bring in an increasing number of clients to generate cash out through it. This all assists to connect with the marketplace at each step, and assists in managing harmonization with the marketplace. This solution is available in just about every lingo to alleviate the client.

SMS advertising is being very normal nowadays, thus these messaging service is offered via diverse companies, having unique offers for the business that needs to deliver these messages for marketing their artifact to the clients, these are offered with unique SMS plans at reduced rate, they provide with the buying of approximately lacs SMS plans at endearing sum. Also, this solution is accessible online with lot eye-catching offers since in forename of bulk SMS. This is the finest process so as to market the trade unswervingly.

There are different SMS advertising methods such as WHMCS SMS, Magento SMS plugin, how to send SMS from PC, etc., are essential methods that assist businesses in sending effective campaigns. Now we can talking about business SMS and its benefits.

Things To Know About Business SMS

There are various methods of interaction nowadays like employing the mobile phone or email. Though, not any of them is as renowned as the SMS. Newest techniques may pull in and smartphones may acquire everybody by tempest, but there is no refusing that mobile phones are employed most generally for messages. You may use this information to your benefit and assist your business in growing. It is a recognized fact that till not you keep in continuous contact with your clients, you would not be capable of attracting them to your products and services. Out of the various methods to keep in contact, business message is effective for you.

There are various causes after this. To initiate with, delivering SMS is inexpensive. It does not charge you a lot and therefore, you may keep huge amount of money. In addition, it is simple. You do not have to think about typing extended and official SMS. You may keep things succinct with a sole button’s click; you may deliver it to your clients. Though, point should be distinguished here is that it may be considered better if you deliver personal texts. You should be capable of sending SMS to all your clients in a single go and doing that via a mobile device is not actually feasible.This is where you may employ the Internet services.

There are various sites and software employing that may help you deliver frequent SMS immediately. Therefore, you would save time and your work will be completed. A huge benefit of employing these is that in spite of the fact you are delivering SMS in large quantity, they would appear like customized SMS, addressing the client by their name. This offers clients a good experience as it represents that you think about every customer.

When we talk about business SMS, there is quite nothing to think about. All can be done easily at low charges. There is also one more method in which you may save on resources and that is via decreased labor. As aforesaid, you do not require particular writers to perform the task for you as all you need doing is deliver a 160-character SMS and not an extended email.

There are also some online services present, which allow you to understand what takes place after you deliver the SMS. Therefore, you would find out how many individuals have really got your SMS. Such checking comes in helpful and assists you perceive where you situate on the trade SMS advertising front. If a receiver is not getting your SMS instance and over again, you can wrap up that they altered their number or somewhat like that and may hack them from your list. This will again save your resources as you would not be delivering SMS without need.

At last, methods such as how to send SMS from website, bulk SMS gateway, Vtiger SMS, etc., are a few significant methods that help businesses in effective business promotion.

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5 Necessary Tools for SEO Keywords Research

Keyword research is almost an art and a science. A number of factors play their role in it. Behind every SEO strategy, the purpose is the same and that is to rank higher. Search volume is significant but there are certain issues with the great keywords. For instance, you will have to compete against giant brands. Your chances of ranking higher are little and it will perhaps take years for any results to come. People are impatient and can’t wait that long.

That’s not the only problem with the big keywords. You will often see them revolving around vague and imprecise topics such as ‘content marketing’. There is a possibility that these keywords bring tons of traffic but then it’s highly unlikely that you get many buyers from such keywords. Most of the users online are interested in informative pieces and blog posts. You can have them sign up for your brand’s newsletter or other lead magnets but that again means long-term results.

So how do we fix that? If you are spending hours and hours on your browser searching for clever SEO strategies and tactics then you need to read about keywords too. If your Spectrum Cable and Internet Speed is just right, you can research how to find the right keywords that can help you rank higher.

Here are the five necessary keyword research tools to begin with:

1. Google AdWords

Google has a comprehensive keyword suggestion tool that is built directly into the Google AdWords. It is highly effective in finding in searching high volume keywords and efficient group ideas. The usual drill involves importing a list of keywords first into the search bar. Around 10 to 20 keywords are enough to yield some quality suggestions. After the suggestions appear, you need to type another 10-20 keywords in the search bar. Once this is done, switch the tab to ‘ad group ideas’. You will get comprehensive lists of keywords and groups that you might not have given a thought while doing initial keyword research.

2. Ahrefs

Ahrefs is an amazingly rich collection of research tools. It has data on billions and trillions of links. Since we are talking about keyword research, we will focus on its Keywords Explorer. It is one of the best keyword research tools. You simply need to login to Ahrefs and then navigate to Keywords Explorer. You can type up to 100 related terms (to your topic) in the search box. The next step is to choose your country and you are good to go. Ahrefs has data from dozens of countries. It explains that you can tell by scanning through the searched results, how difficult it would be to rank for different terms.

3. SEMRush

SEMrush is a magical tool for keyword research. It takes a slightly different approach than the rest of tools. Generally, people create a massive index of keywords as per their SEO strategy. They can go up to as many as 100,000,000 keywords. Also, they consider it mandatory to make a database of each and every site that is ranking for any of these keywords. This is done to log every keyword for which a site ranks. Since it is impossible to get each keyword, they track the long tail keywords. These type of keywords are few but are generally successful.
For competitor research, SEMRush is one of the most efficient and effective methods. It has made a mark as a phenomenal tool to learn how the organic search engine traffic for websites may change over a period of time. You can also use it to identify search engine spikes and penalties.

4. Ubersuggest

Ubbersuggest is a free keyword suggestion tool and is quite different from the other tools of the same niche. It helps with your input keywords and then crawl sites that rank for the term. It also analyzes the common keyword titles. Moreover, the tool determines popular keywords from different news articles that relate to your keyword. Other options also include keywords from recipes, videos, images, so on and so forth.
Ubersuggest is a popular option especially when you are trying to figure out some great content ideas for your site. You won’t get any insight regarding keyword competition or search volume. However, it is an excellent tool for determining content ideas and long tail keywords.

5. Wordstream

While other tools give you the keywords that are trending and ranking, Wordstream will give you negative keyword suggestions. You can use them to find the keywords that will only waste your time, effort, and money. These are highly focused on Pay per Click (PPC) aspect of keyword research. As such, they provide an arsenal of tools for you to use free of cost (at least most of them are free). Their free SEO keyword research tools and AdWords Performance Garden can be a great help in getting started in the right direction. The paid subscriptions begins at $225 a month.
There are plenty of other tools for keyword research. If your Mediacom High Speed Internet are just right, search and pick the best tools for your keyword research ventures. Good luck!

Author Bio:

Stephen N. Mills is an entrepreneur, marketer, and writer. As San Francisco resident, he loves reading books and writing on different topics like SEO, Branding, Health and etc. That’s where he finds his inspiration to author in-depth guides that teach E-commerce store owners ways to manage, grow and scale their business. In a former life, Stephen co-founded a custom menswear company which generates 6-figures in annual revenue through its website and retail.